Some icons are missing in iObeya

Issue Symptoms

 

Some icons of the software are missing, like toolsets, stickers. It may happen when a problem occured during the start of the application.

 

Solution

 

To regenerate the missing icons you have to follow this procedure. If possible test on your pre-production beforehand:

  1. Stop the Tomcat service
  2. Run the following command on your database:
    update asset_collection_items set version = null;
  3. If this request does not result in an error, you can start your Tomcat

Support

 

If you require assistance to resolve the problem, please ask for support. (See Help section)

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