Des icones sont manquants dans l'application

Issue Symptoms

Some icons of the software are missing, like toolsets, stickers. It may happen when a problem occured during the start of the application.

Solution

To regenerate the missing icons you have to follow this procedure. If possible test on your pre-production before:

1. Stop the Tomcat service
2. Run the following command on your database:

   update asset_collection_items set version = null;

3. If this request does not result in an error, you can start your Tomcat

Support

If you require assistance to resolve the problem, please ask for support. (See Help section)